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flyers waking up in places they do not want to be. they are grounded. not by weather, but technology. the third largest airline still is not back on schedule this morning after a massive computer crash left thousands of passengers stranded. >> systems are down. i tried to check in online. the app isn't working. >> very frustrating. upsetting. not happy at all. >> reporter: the crash in computer system meant every ticket agent and gate agent saw their screens go dark. the same at the airline's operations center. no way to track bags, update schedules or flight plans. american had no choice. it stopped everything, grounding every plane. they were parked in chicago, miami and dallas. >> there's nothing you can do. you just have to stand in line and hope you can get on your flight. >> reporter: the cancellations started cascading before the day was over. nearly 800 flights never happened. embarrassed the ceo took to youtube to explain. >> unfortunately, in this case we had a software issue that impacted both our primary and backup systems. >> reporter: so all the airline could do was apo
technology meltdown left thousand passengers stranded yesterday. kron fours mike pelton is live from sfo with an update this morning. >> take a look at some of the video you can see long lines and a lot of canceled flights. a computer failure forced the airline to ground all flights frosfor several hours. the problem was fixed yesterday afternoon because they big back up and passengers unhappy. >> at this point i am waiting and i can't to the counter to find out what can be done. they said we're working on--i came to the counter >> everyone is just dealing with it. it is late. i cannot fight it. i cannot do anything about it. >> what did later cancelled? >> it was delayed. probably another for five hours. >> we do have calls into the airport to the manager they will be able to tell us the status of the american airline flights at sfo. when we get the update will pass along. i can tell you by walking to the terminal looking at the flight boards it appears that a lot of the american airline flights are on time this morning. want to chicago and went to boston it look like they are 45 minute
facebook worked hard to get a provision in the reform bill that will be helpful to technology companies. the proposed new rules would allow facebook and other high- tech companies to avoid a requirement that they make a good faith effort to recruit americans for jobs before hiring foreign workers. the high-tech industry has long complained about a shortage of qualified engineers and other high-skilled workers here in the u.s. >>> america is footing most of the bill when it comes to overseas military bases. the senate armed services committee has found the u.s. is paying $10 billion a year to operate bases in countries including germany, japan and south korea. the report outlines problems in getting compensations from other countries and the pentagon may close some bases to save money. >>> the distinguished warfare medal was approved by leon panetta, and some lawmakers were concerned that the medal would be placed above those for battlefield valor. chuck hagel nixed the medal in favor of in addition to existing medals. >>> he's trying to rebuild a tainted political career. but now mark s
near the boston harbor, the so called operational technology division. this is where the evidence is brought for examination and where agents can use special facial recognition software to turn faces into names. >> there is software that allows for facial recognition, even at a distance. it's not 100%, but even a 70 or 80% correlation would narrow down the number of people that the fbi has to go after. >> reporter: the agents are also processing some 290 pieces of evidence recovered from the crime scene including wire with a manufacturers name still visible, tiny circuit boards, small nails apparently meant as snap medical and the twisted remains of the pressure cooker used to how's the bomb. any fingerprints are crucial to the trial. >> it's extremely important to match the bomb to the bad guy. >> reporter: there maybe as many as a thousand police and federal agents assigned to this case. while there's no arrest there's a great sense of confidence that they've come a long way this three days. >> there was so much confusion yesterday, actual reports of an arrest in some news outle
fire safety technologies. and improve the level of operating redundancy. this will be on all 24 of their ships as this, they say will expand the availability of postal services for the comfort of guest. this is if the ship was power. they had bad publicity what they had those accidents when the power was out and customers were left with a pretty bad vacation. there are hoping this will improve again and they will get good princely. policy. >> let us take a live look at the reopening of the exploratoryium . >> located now at pier 15 where they are during the ceremony to kick it off. we will be right back. >> that is it for this morning. a lot of new developments happening in the wake of the bombings of the marathon in boston. stay tuned for the 24/7 news channel for the latest. as was our web site kron4.com , facebook and twitter pages as an aberration become available. >> dr.
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